Cookie Policy

1. Introduction

Our website, https://ds-cic.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience, all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below, we inform you about the use of cookies on our website.

2. What are cookies?

Cookies are small data files placed on your smartphone, tablet, laptop or other device when you use sites. They are used to ‘remember’ when the same device returns to a site, to track activity via the device, or to identify a user as having come from another site. Some cookies are used just for the duration of your visit (“session cookies”) and others for an extended period (“persistent cookies”).

Digital Safety uses the _ga cookie, which contains a unique identifier that allows Google Analytics to recognise a returning browser across visits and therefore track the browser/device returning to the site. For this policy, we use the term “cookies” to include all technology that stores or accesses information on a user’s device, all of which are governed by the same legal rules.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. Digital Safety DOES NOT USE web beacons.

5. What Cookies do we use

Essential

Key purposes:

These cookies are deemed essential, do not require user consent and, as set out above, will be deployed to all users (unless they are disabled via browser settings). There are two categories of essential cookies as set out below.

1. Cookies used for various functions that allow the sites to operate, including:

• Setting language and directing a user to the correct site

• User identification, session ID, and login details to facilitate the flow of data between browser and server

• To differentiate between the user device and set the layout and display of pages

• Redirecting users to new pages from old ones

• Service tracking

• Retaining persistence of information in forms or online chats

• Facilitating payments

• Managing consents such as for the deployment of cookies

2 Cookies used for fraud prevention and information security functions including;

• User authentication

• BOT attack prevention,

• Visitor prioritisation,

• Performance optimisation,

• Phased release for page updates

In some cases, these cookies are shared with third-party providers to deliver these services. These include the third parties who work with us to provide

• Security detection and session replay software

Preference Management System(s) tools

Cookie type:

Functional

Key purposes:

These cookies make your website experience easier. They enable basic functions such as seeing recently viewed services or searches.

Switching off these cookies will mean that areas of our sites won’t work properly.

They are used for various functions to improve your experience such as:

• Displaying recently viewed services or searches,

• Retaining previous basket contents,

• Allowing non-essential widgets or videos to operate,

• Allowing non-essential services such as store locators to work.

In some cases, these cookies are shared with third parties to deliver these services Such third parties include Google Analytics, who process data acquired via cookies for analysis purposes

Cookie type:

Personalisation

Key purposes:

These cookies help us to learn what you’re interested in so we can show you relevant content while you visit our site. Switching off these cookies will mean you see a generic version of the sites, rather than content that is more relevant to you

They are used for various functions to tailor our sites to your preferences and interests, including:

• Visitor identification,

• To ensure a consistent experience on the sites,

• To personalise display banners,

• To display user-generated content.

In some cases, these cookies are shared with third-party providers to deliver these services. Examples of the services that such third parties provide include:-

• Personalisation tools, to display product recommendations and recently viewed products

• Tools to display User-generated content, such as from social media

6. Consent for use of cookies

In most cases, cookies cannot be deployed without consent. When you first enter our site, you will be shown a pop-up cookie notification banner. The banner informs the user that our site uses cookies and provides options on whether to accept all cookies, to reject all (except ‘essential’ ones) or to accept only certain types. When you click “Accept all Cookies”, you are consenting to non-essential cookies unless you have disabled them using your browser settings. An explanation of what we mean by the terms essential and non-essential cookies is set out in the section above.

7. Enabling/disabling and deleting cookies

You can disable cookies by changing your site’s browser settings to reject cookies. How you can do this will depend on the browser you use.

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

• You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.

• Right of access: You have the right to access your personal data that is known to us.

• Right to rectification: You have the right to supplement, correct, have deleted, or blocked, your personal data whenever you wish.

• If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.

• Right to transfer your data: You have the right to request all your personal data from the controller and transfer it in its entirety to another controller.

• Right to object: You may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Digital Safety CIC

Rickleton 2C Bowes Offices,

Lambton Park, Chester Le Street,

County Durham DH3 4AN

United Kingdom

Website: https://ds-cic.com

Email: info@ds-cic.com